Frequently Asked Questions

We are based in Doncaster and cover the DN1 to DN12 postcodes, including Armthorpe, Bessacarr, Hatfield, Thorne, Bawtry, Rossington and Conisbrough. If you are not sure whether you are in our area, call us on 01302 613810 or WhatsApp us on 07982 817452 and we will let you know.

Yes. Boilers Done Right Ltd is Gas Safe registered, registration number 980945. You can check our registration on the Gas Safe Register website.

Our founders, Wayne and David, have over 30 years of combined experience in the gas, heating and plumbing industry, and they have been based in Doncaster for a number of years.

We work Monday to Friday, 7:30am to 5pm. You can still call or message us outside those hours and we will get back to you. We do not offer a 24-hour call-out service.

Yes. Quotes are free and valid for 30 days. For smaller jobs, sending us a photo on WhatsApp is often the quickest way to get a price.

Yes. All of our labour carries a 24-month workmanship guarantee from the date the job is completed. Boilers and parts are also covered by their manufacturer's warranty.

We accept bank transfer, credit/debit card or a card payment link. Cash is only accepted if agreed in advance.

We accept all credit and debit cards from Visa through to American Express.

Most new boiler installations cost between £1,500 and £2,800 supplied and fitted. The final price depends on the boiler you choose and any changes your system needs. We give you a fixed written quote after a free survey.

For boiler installations we take a 50% deposit to confirm your booking and order the materials. The balance is due when the work is complete.

Yes. We remove and responsibly dispose of your old boiler, along with any old cylinders, radiators and packaging from the job.

Yes. We register the manufacturer warranty for you and notify Building Control through Gas Safe, so your compliance certificate is sent straight to you.

Absolutely. We sign your service book if you have one, or we email you a copy of the service certificate.

Yes. Most manufacturers require your boiler to be serviced every year to honour the warranty.

We usually allow up to an hour. If the boiler needs a deeper clean, it may take a little longer.

A standard boiler service costs £95.

Yes. We find and fix boiler faults and fit replacement parts. We explain what is wrong and give you the price before any repair goes ahead.

Yes. We carry out landlord gas safety checks and issue the Landlord Gas Safety Certificate (CP12) for rental properties across Doncaster.

Yes. We do everything from tap changes and toilet repairs to full heating system installations.

Plumbing jobs start from £95. We tell you the price before we start, so there are no surprises.

Yes. We supply, install and repair Saniflo macerator units.

Yes. If your radiators are cold at the bottom or slow to heat up, a power flush can clear the sludge from your system. We also replace and add radiators.

Yes. We install and replace unvented hot water cylinders as well as full central heating systems.

Yes. We handle blockages from your toilet right up to the main sewer line.

Drain unblocking starts from £95. We confirm the price before we start.

Yes. We use a drain camera to look inside the pipe and find the cause of repeat blockages, slow drains or bad smells.

A drain that keeps blocking usually has an underlying cause, such as a build-up, a displaced joint or roots getting in. A CCTV survey shows us exactly what is happening so we can recommend the right fix.

Yes. We clean up after ourselves and leave the area tidy when the job is done.

Absolutely. We can replace the pipework or carry out a full new gas pipework installation, test it and get your supply safely back into use.

Gas pipework jobs start from £95. The final price depends on the length of the run and where it needs to go, and we confirm it before we start.

Yes. All gas work is carried out by Gas Safe registered engineers. Our business registration number is 980945.

Yes. We install new gas runs for cookers, hobs and other gas appliances, and for boilers that are being moved.

As Gas Safe engineers we must follow the unsafe situations procedure. We explain the problem, label it and make it safe, and then give you a price to put it right.

Yes. We can install a whole-house filtration system.

Whole-house filtration systems start from £400 fitted. We recommend the right system for your home and confirm the price before we start.

We fit it on your incoming water main, usually close to where it enters the property, so every tap in the house gets filtered water.

Yes. The cartridges need changing periodically. We explain how often and what it costs before you commit.

Most installations are straightforward, and we confirm how long yours will take when we quote.

Yes. We offer a full end-to-end service on bathroom replacements and installations.

Bathroom installations start from £2,000. The price depends on the size of the room and the suite and finishes you choose. We give you a clear written quote after visiting.

Yes. We strip out and dispose of the old suite as part of the job.

For larger projects like bathrooms we take a 50% deposit to confirm the booking and order materials, with the balance due on completion.

Yes. Our labour carries a 24-month workmanship guarantee, and products are covered by their manufacturer's warranty.